Program

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Conference Program


Contributed Papers Schedule 

Concurrent Session 1: Wednesday June 5 from 1:45pm to 3:00pm

1A) Library & Librarian Roles                     1B) Expert Searching

CP1. Jean P. Shipman                                    CP4. David Kaunelis

CP2. Sara Sharun                                           CP5. David Baxter

CP3. Jackie Phinney         

Concurrent Session 2: Thursday June 6 from 11:00 am to 12:00pm

2A) Health Information Literacy             2B) Systematic Review Services

CP6. Joan Bartlett                                          CP8. Carolyn Ziegler

CP7. Cynthia Kumah                                      CP9. Gylneva Bradley-Ridout

Concurrent Session 3: Thursday June 6 from 2:00 pm to 3:15pm                

3A) French Content                                      3B) Library Services & Evaluation

CP10. Zorica Djordjevic                                 CP13. Carol Cooke

CP11. Brengre Schietse                                 CP14. Orvie Dingwall      

CP12. Diane St-Aubin     

Concurrent Session 4: Thursday June 6 from 3:45 pm to 5:15pm

4A) Professional Activity                             4B) Systematic Review Methodology

CP15. Victoria Eke                                         CP19. Margaret Sampson

CP16. Lydia Thorne                                       CP20. Sandra McKeown

CP17. Gabriel Rios                                        CP21. Catherine Boden

CP18. Zack Osborne                                     CP22. Tamara Rader


Conference Abstracts

Legend:  CP = Contributed Paper     LT = Lightning Talk      PP = Poster Presentation

CP1. Research Data Management Librarian Academy. Jean P. Shipman1 & Elaine R. Martin2
1Elsevier & 2Harvard Medical School

Introduction: Many librarians are active participants in their institutions' research lifecycles. Their expertise captures scientific knowledge as it is being created to manage and record it for later dissemination, but their skills with managing research data vary greatly. For librarians to lead research data management (RDM) solutions, they may need skill development. Description: Several librarians studied the need for an RDM Librarian Academy. The development team includes librarians from Harvard Medical School, Tufts Health Sciences, MCPHS University, Boston University School of Medicine, Northeastern University, Elsevier, and Simmons University. The team compiled an inventory of existing courses and conducted a needs assessment through interviews, surveys and focus groups to identify gaps in current training offerings and to identify what librarians need for their success. The team also surveyed library and i-school educators. Outcomes: The needs assessment indicated librarians feel they want to be part of research teams to assist with managing research data, but they often feel they don't have the needed skills or confidence to do so. They prefer to learn through online modules and at their own pace. A training program is being developed to meet these expressed needs. The program will include 6-7 online training modules and will be offered to anyone across the globe for free. If continuing education credit is desired, Simmons University will offer such for a fee. Discussion: The inventory of available trainings guided the development of the training modules to address gaps in current offerings. 

CP2. Allied Health Professionals as Information Mediators: Information Practice in a Community Health Centre. Sara Sharun
Mount Royal University

Introduction: This exploratory study describes the information world of staff at a community health centre serving vulnerable youth. It aims to illustrate key aspects of allied health professionals' information practices and develop a picture of workplace information literacy (IL) in a community healthcare setting. Methods: Semi-structured interviews were conducted with nine Youth Support Specialists and Medical Office Assistants at a youth health centre in Calgary, Alberta. Results: Staff highly valued their relationships with each other, community agency partners and clients when seeking, evaluating, and using information. Specific information practices were dependent on their level and type of professional experience, and were determined above all by personal relationships. Staff described themselves as navigators who used their strength in relationship building and their understanding of the health and social care system - and their clients' place within that system - to inform their information practice. Major themes that emerged from the interviews were valuing information, navigating the landscape, and developing capacity. Discussion: This study is a first step towards generating a richer description of professional information literacy in a healthcare setting, based on healthcare workers' descriptions of their experiences of this phenomenon. This understanding of socially-situated information practices may inform approaches to IL instruction and support for professionals in navigator or mediator roles. Future research will continue to examine the role that non-medical healthcare staff have in supporting and developing health literacy for clients, and the role that Librarians may have in preparing these staff members for that role.

CP3. Are University Libraries Supporting Medical Student Wellness? Results from an Exploration of Library Social Media. Jackie Phinney1 & Lucy Kiester2
1Dalhousie University, 2McGill University

Introduction: Academic libraries that support medical schools must provide certain services that are in line with Canadian accreditation standards. These standards exist within twelve checklists and are overseen by The Association of Faculties of Medicine of Canada. Checklist #12 pertains to medical student health and well-being. The literature shows that libraries have diversified their services to meet a variety of patron needs, including wellness. Therefore, to strengthen the library's role in the accreditation process, we investigated to see if academic libraries that support medical schools are actively engaging in student wellness. Methods: A scan of social media accounts for all medical school campus libraries across Canada. Instagram, Facebook, and Twitter accounts were checked daily during the months of November 2018 and February 2019. Data was collected then analyzed by identifying common themes related to events, services, etc., that were being promoted at the different campuses. Results: Results indicate that some libraries actively promoted student wellness during our collection time frame, while others did not. Common themes found in the data include, among others, recreation, pet therapy, and strategies for positive self-management. Discussion: Academic libraries that actively promote student wellness can demonstrate to their medical schools that they can support accreditation on a deeper level. Regardless of who we support, it is important to remind our faculties that we can serve them in non-traditional ways that create a lasting impact.

CP4. Medline vs. PubMed in Literature Searching. David Kaunelis, Amanda Hodgson, Hannah Loshak, Kaitryn Campbell & Carolyn Spry
Canadian Agency For Drugs And Technologies In Health

Background: In conducting comprehensive literature searches, multiple database searches are generally performed to ensure optimal retrieval. The value of searching both Medline and PubMed is routinely discussed by information specialists internationally on listservs although no definitive general consensus has been reached. In 2010, CADTH presented a filter developed to capture the 2% of documents found in PubMed that were not in the Ovid version of Medline (https://www.cadth.ca/media/is/Search-dev/Missing2_CHLA_ABSC_Poster.pdf). This year, an exploratory research project was undertaken to assess changes in the gap of coverage between Ovid Medline All and PubMed since that time. Objectives: The authors will discuss the preferences of searchers in regards to searching Medline and PubMed, identify coverage overlap between both sources, and promote discussion on whether information specialists should still utilize both databases to ensure comprehensive searches. Description: There are numerous advantages and disadvantages to using either Medline or PubMed for complex literature searches. The findings of this exploratory project show that in terms of coverage overlap PubMed includes very few additional citations compared to Ovid Medline All, mainly those items added to PubMed within the past couple of days. However, searchers may still wish to use both databases when conducting comprehensive literature searches. We will delve into reasoning behind why searching both databases might be appropriate. Issues that affect preferences will also be discussed, including search platform capabilities, alerts processing, citation software concerns, and coverage of health technology assessments reports and other grey literature in PubMed.

CP5. Developing an Interdisciplinary Keyword Index for a Mental Health Special Library. David Baxter1, Cameron Wheaton1 & Wayne Johnston2
1Gambling Research Exchange Ontario, 2University of Guelph

Introduction: Gambling harm is a health issue studied by many disciplines. Gambling Research Exchange Ontario (GREO) is an independent Knowledge Translation and Exchange (KTE) organization that curates and maintains a digital library of credible gambling information called the Evidence Centre. The Evidence Centre's search and browse features employ an index of keywords grouped into topics. The existing topics were developed in a focus group and the keywords were taken verbatim from journal article keywords. As a result, topics and keywords were framed around a small number of disciplinary perspectives rather than the phenomenon of gambling. Description: To meet the search needs of interdisciplinary scholars and practitioners, all existing keywords were reviewed and revised. This process was guided by the theory of Knowledge Organization Systems, and two pre-existing conceptual frameworks of gambling harm. Outcomes: We analyzed 1800 keywords, identified terms with similar or identical meanings, selected preferred terms, and retained non-preferred terms as deemed appropriate. Scope notes were added to clarify the meanings and uses of terms where there were clear disciplinary and regional differences. Hierarchical and associative relationships between preferred terms are being developed. Discussion: As a special library focused on a topic that is studied internationally across multiple disciplines, no standard classification system exists to support our interdisciplinary scope. Revising the keyword index was a valuable and informative step toward developing a thesaurus to meet the information needs of our diverse audience. Potential evaluation methods for the revised index will be discussed.

CP6. It's Not the Most Credible, But I Use it Anyway: How Millennials Evaluate and Select Everyday Health Information Sources. Joan Bartlett, Cynthia Kumah & Aaron Bowen-Ziecheck
McGill University

Introduction: Past research indicates that millennials rely heavily on information obtained from the web and social networks, but also that they may not be able to judge the authenticity, validity and reliability of the digital information, and may share misinformation among themselves. In the first phase of ongoing research into millennials' information behaviour, we found inconsistency between the resources judged most credible for health information (experts, scholarly books and journals, and government or university websites) and the resources used most frequently (friends and family, experts, and well-known websites). Methods: The first phase of this research yield 3565 survey responses from McGill University undergraduate students. The second phase involves ongoing semi-structured interviews with the same population, to further investigate the survey findings. Questions include why the resources used most frequently to find everyday health information are not those judged most credible, and how and why credibility judgments are made. We anticipate reaching data saturation with 15-25 participants. Results: Interviews and data analysis are in progress; preliminary interview results will be presented. Discussion: We will discuss the implications of the results, including those relating to information literacy, and consumer health information services. Ongoing and future research will also be discussed.

CP7. Evaluation of Health Information 'On the Go?. Cynthia Kumah & Joan Bartlett
McGill University

Introduction: Previous research shows 98% of millennials between the ages of 18-24 own smartphones; while they use smartphones to search for health information almost as frequently as they do computers, little is known about how they evaluate information found on the smartphone. The goal of this study is to understand how millennials evaluate health information found on their smartphones. The work reported here is part of a larger study into information use and well-being among millennials. Methods: Data were collected using semi-structured interviews with 27 participants (undergraduate students ages 18-24). Questions focused on the preferred device for health information searching and how participants evaluated the information found on the device. Results: Preliminary results indicate that although majority of millennials use their smartphones to search for health information, most of them do not evaluate information found on them. The choice of the smartphone as the preferred device for information on the go may have influenced users to think the information found on them can also be used "on the go", without applying the due diligence commonly used in computers. Users overly depend on the underlying technology to automatically retrieve credible information from them. Discussion: Millennials are not evaluating health information found on smartphones. To help overcome this problem, health information professionals need to find ways of providing credible health information on mobile devices, and to support millennials (among others) to evaluate what they find.

CP8. The Creation of a Policy for Systematic Review Services and its Impact in a Hospital Library. Carolyn Ziegler1, Zack Osborne2, Teruko Kishibe1, David Lightfoot1 & Nazi Torabi1
1St. Michael's Hospital, 2 Centre for Addiction and Mental Health

Introduction: Until recently, Information Specialists (IS) at our health sciences library did not uniformly approach the communication, documentation, or co-authorship criteria for conducting systematic review services with clients. To improve and standardize our service for each search request, we developed the 'Systematic Review Search Services Policy'; a formal document was created outlining our systematic search policies, procedures, workflows, deliverables, and co-authorship criteria. A Memorandum of Understanding (MOU) was prepared for agreement between the IS and Principal Investigator. Description: The Systematic Review Search Services Policy was implemented in September 2018, following a review of practices at other institutions, the literature, an analysis of our existing procedures, consultation with the Research Department, and corporate approval. Outcomes: Our initial feedback from research teams with whom we work has been very positive. The clarity of roles and responsibilities from the initial stages of the systematic review process has meant ISs spend less time explaining the services we provide, and the MOU outlines straightforward criteria for co-authorship. To date (February 2019), the policy has been successfully implemented 13 times, with co-authorship agreed upon in 12 cases. Discussion: The creation and implementation of a policy has added rigour, standardization and professionalism to the systematic review services the library offers. We are now gathering feedback from a post-review survey and collecting statistics on the uptake, time spent, and frequency the process leads to a successful publication.

CP9. Untapped Potential: Examining the Role of Library Technicians in Knowledge Synthesis Projects. Glyneva Bradley-Ridout1 & Alissa Epworth2
1University of Toronto, 2St. Michaels' Hospital

Introduction: The field of knowledge synthesis is increasingly drawing on library services to support it.  This project aims to investigate (1) the extent to which library technicians are currently collaborating with librarians as part of the systematic review process and (2) the potential for further involvement. A literature review was conducted and both librarians and technicians were surveyed to gauge both present involvement and overall interest. Methods: A detailed literature review was conducted in Medline (Ovid platform), and Library and Information Science Abstracts (Ebsco platform) using related subject heading and keyword terms. Grey literature was also searched for relevant conference abstracts and other research. No language, geographical, or publication year limits were placed on the search. Additionally, an electronic survey has been developed and tested, using both qualitative and quantitative queries. This survey will be distributed to library communities in early 2019. Results: To date, 333 articles have been screened and reviewed for relevance. Very little discussion regarding library technicians current or potential involvement in systematic reviews was found. Results from the survey are forthcoming (June 2019). Discussion: The literature indicates that library technicians are performing traditional roles such as document retrieval, interlibrary loan, and photocopying for systematic reviews. However, there has been little to no published discussion regarding the evolving profession of library technicians and their potential for deeper collaboration in the systematic review process. This is an area that requires further exploration given the changing landscape and skill set of this profession.

CP10. Reflexion Strategique des Bibliotheques Medicales du CHU de Quebec - Universite Laval. Zorica Djordjevic & Katia Boivin
CHU de Quebec - Universite Laval

Introduction: Les bibliotheques medicales evoluent dans un environnement complexe et doivent s'adapter face aux developpements technologiques et aux besoins evolutifs des utilisateurs. A la suite d'une fusion recente et dans la perspective de la construction d'un nouveau complexe hospitalier, une reflexion strategique devenait imperative pour les cinq bibliotheques de l'etablissement. L'objectif etait de definir des orientations strategiques guidant le developpement des bibliotheques. Description: Afin d'alimenter la reflexion, une revue de la litterature grise et scientifique a ete effectuee. Ensuite, les donnees recueillies ont ete confrontees ou corroborees lors d'entrevues des principales parties prenantes. Finalement, les orientations strategiques ont pu etre degagees de cet exercice en integrant en complement, une analyse des forces, faiblesses, opportunites et menaces. Resultats : 49 personnes ont fait partie des consultations et la demarche de reflexion strategique a permis de dessiner des orientations alignees sur une vision contemporaine et innovante des bibliotheques. Quatre orientations strategiques ont ete determinees, soient : Renforcer l'offre de service en recherche documentaire et en formation; Moderniser l'espace-bibliotheque; Faire connaitre et reconnaitre les services; Developper une offre de service pour les patients. Expose: La demarche a permis, au-dela des objectifs initiaux, de mobiliser l'ensemble de l'organisation autour de la grande pertinence des services de bibliotheque medicale.

CP11. Comment Faire Vivre les Collections Litteraires dans les Bibliotheques Universitaires de Sante? Berengere Schietse
Universite Libre de Bruxelles

Dans les bibliotheques reliees aux facultes integrant une orientation Narrative-based Medicine ou une approche Medical Humanities dans leur cursus, elles sont un support direct aux enseignements. Maislorsque ces ancrages ne sont pas formalises, quel service peut-on developper pour faire vivre ces collections ? Une bibliotheque universitaire a mis au point un seminaire interactif avec un principe simple : susciter l'echange d'idees entre etudiants a partir de sa collection litteraire.Le module est insere dans une unite d'enseignement de la premiere annee de bachelier en faculte de medecine et en faculte des sciences de la motricite (kinesitherapie) mais peut se decliner et s'adapter a d'autres niveaux de formation. Le bibliothecaire compile une serie d'extraits abordant des thematiques souhaitees et validees par l'enseignant (representation metier, relation avec le patient, etc.). La seance (souvent en grand groupe) est animee par le bibliothecaire, les extraits s'enchainent et une application de sondage permet aux etudiants de reagir directement et anonymement via les smartphones. Une heure trente suffit pour initier une reflexion qui se poursuivra avec le professeur au-dela du seminaire.Le dispositif est economiquement interessant a plusieurs niveaux : pour le titulaire, qui puise peu sur son capital d'heures de cours et pour la faculte, qui ne doit pas engager puisque le seminaire est considere comme un service pris en charge par le personnel de la bibliotheque, au meme titre que les formations en Information Litteracy. Les resultats du sondage d'appreciation demande aux etudiants directement apres ces seances encouragent a poursuivre.

CP12. Alerte Ebola au CHUM! Role du Specialiste, Gestion de l'information en Situation de Desastre (DIS). Diane St-Aubin, Caroline Sauve & Daniela Ziegler
Centre Hospitalier de l'Universite de Montreal 

Lors du Congres des Professionnels de l'Information (CPI) du Quebec d'octobre 2017, l'equipe de la Bibliotheque du CHUM avait present son projet de developper le role du specialiste de Gestion de l'information en situation de desastre (Disaster Information Specialist : DIS). Apres un bref rappel de la mise en place de ce service, nous saisissons l'opportunite du Congres de la CHLA/ABSC pour relater les journees du 6 et 7 decembre 2018 quand apres la theorie, nous sommes passes de la simulation a la realite. Nous ferons etat de la chronologie des evenements : Comment avons-nous vecu cette vraie Alerte? Qu'est-ce qui a fonctionne? Ce que nous devons ameliorer? Quel a ete la reaction de nos collegues a ces roles et services?

CP13. Opening a Virtual Library Service by Closing Hospital Libraries: Improving Access for Clinicians in a Health Authority. Carol Cooke & Christine Shaw
University of Manitoba

Introduction: Economic factors, online availability and access were key drivers in the decision by a Canadian university and its affiliated health authority to close eight hospital libraries and merge them into one virtual library service. This case study describes the processes and considerations both for closing library spaces and transitioning to a new virtual library service. Description: The hospital libraries were closed and transitioned to a virtual library service within a six-month period. The new virtual library service launched in January 2018 offers document delivery, literature searching, online training and access to electronic resources licensed for health authority staff. This service is staffed by four librarians and four library technicians and is physically located in the university's health library. Patrons access the Virtual Library's resources and services through the virtual library's website. Outcomes: Access to electronic resources and services was expanded across the health authority's clinical programs from approximately 5,000 patrons to just over 20,000.  Service uptake data and a cost review of the transition will be presented. Discussion: No librarian wants to close one library let alone several. Economic factors pressure health sciences libraries to adapt to new fiscal realities. In the health sciences, online availability and patrons desire for access at the bedside result in the need for libraries to respond to patron driven needs. A virtual library service is one response to the alignment of these factors. The lessons learned from this experience will inform others facing hard decisions.

CP14. Has Our Big Idea had a Big Impact? User Satisfaction Survey for a Health Sciences Library Outreach Service. Orvie Dingwall & Christine Neilson
University of Manitoba

Introduction: Manitoba's Health Information and Knowledge Network (MHIKNET) was launched in 2009 to provide library services to Manitoba Health and rural health professionals throughout the province.  As the service prepared to celebrate its 10th anniversary, we sought a better understanding of users' satisfaction to assist in identifying the service's strengths and weaknesses, and to inform future service improvements. Methods: After receiving ethics approval, health professionals eligible for the library service were invited to complete a short online satisfaction survey.  The survey was designed to gauge respondents' degree of familiarity and satisfaction with the service in general, and the four core services: literature searches, document delivery, current awareness, and education and training. A combination of open ended and closed questions were used. Results: There were 198 survey respondents, which is an estimated response rate of 8%. The majority of respondents (75%) were employees of Manitoba Health and its two provincial facilities, while the remaining respondents (25%) worked in rural health regions. Discussion: The response rate was low, particularly from the rural health regions, demonstrating a need to improve communications and outreach to those who are eligible for MHIKNET.  Overall, survey respondents indicated that they value MHIKNET, and that the four core services saved them time, helped them stay up to date, and influenced their work.

CP15. Language Used on Library School Websites: Are we Missing Out on Recruiting Librarians with a Life Sciences Background? Victoria Eke, Tabatha Plesuk & Janice Kung
University of Alberta

Introduction: The majority of students obtaining library degrees have undergraduate degrees in the Humanities, English, or Education. Studies published throughout the 1950s imply that a liberal arts education is the most appropriate preparatory area of study for prospective information studies students. Does the language used on library school websites to attract potential students align with these findings and inadvertently discourage students from non-arts disciplines from applying? Does having a health-related educational background benefit library graduates when embarking upon a career in the health sciences? Methods: This two-part study includes a scoping review and content analysis. We conducted a scoping review by searching major library databases to examine whether or not library schools encourage potential applicants with diverse educational backgrounds to apply for admission. Through a content analysis of the websites of 60 North American ALA-accredited institutions, we identified language used to recruit prospective students. We also evaluated the desired qualifications from recent Canadian health sciences librarian job postings to determine how often employers seek candidates with a health sciences educational background. Results: Scholarly literature on the topic is limited. Findings suggest library school websites seldom encourage applications from candidates with non-arts educational backgrounds. Approximately 20% of job postings have a preference for individuals with health sciences-related educational backgrounds. Discussion: The common themes across the two-part study indicate that educational diversity is not a priority for library school recruitment or academic literature. The implications for hiring requirements for health sciences librarian positions are discussed.

CP16. What Employers Really, Really Want: Investigating Desired Qualifications in Health Sciences Library Job Postings. Lydia Thorne
University of Ontario Institute of Technology

Introduction: Health sciences librarianship is a rapidly changing profession that requires unique skills and experiences for information professionals to perform at the highest level. But what core competencies are employers looking for and are there any recurring themes? To understand how the role of the health sciences librarian is evolving, this study examines required and preferred qualifications by Canadian institutions for professional employment in academic and specialized health sciences libraries. Methods: A content analysis of job postings from January 2017 to December 2018 helped to determine the most desirable qualifications for health sciences librarians. Job announcements were collected from various online sources, including the University of Toronto's Faculty of Information iSchool job site, Partnership Job Board, and canmedlib listserv archives. Two reviewers independently coded each position and discussed discrepancies until a consensus was reached. Advertisements were analyzed for eight variables: job closure date, position title, job status, type of library, geographic location, required years of experience, subject background, and qualifications. Results: Fifty-nine job listings met the inclusion criteria. Most job advertisements for health sciences librarians asked for previous health sciences library experience. In addition, required and preferred qualifications listed in job postings differed based on library type and job status. Discussion: This research will be of interest to library science students interested in pursuing a career in health sciences librarianship, current job seekers, and employers hoping to attract qualified candidates to fill health library positions.

CP17. Organizational Dynamics with StrengthsFinder Facilitation. Gabriel Rios & Hannah Craven
Indiana University School of Medicine

Introduction: Team building is a crucial investment to any library. It increases communication, trust, and collaboration while minimizing conflict. It is the director's responsibility to create an environment conducive to collaboration. The purpose of this trial program is to present strategic steps toward building an effective team and to present techniques on becoming a successful contributor on an existing team. Previous organizational-level facilitation was done, establishing core values. The current focus uses the industry standard tool StrengthsFinder to help staff understand their preferences and how they can be most supportive of others. Description: New hires have been informed of prior staff development and current core values.  Individuals will complete the StrengthsFinder inventory and go over their results with a facilitator. The facilitator will then work with the library staff to show the different perspectives and preferences of their fellow coworkers. Pre-and post-team evaluation results will be measured. In this presentation, the director will describe the greater mission behind this exercise, which is ultimately to foster bonds and create a more efficient work place environment. A new faculty hire will describe their experience becoming an effective team member pre-and post-inventory facilitation. Outcomes:  -Recognize the importance of industry standard tools, such as StrengthsFinder, to encourage team building. -Illustrate the library director's role in the building of an effective team. -Discuss strategies to become an effective contributor of a team as a new librarian. -Translate the trial program to one's own institution. Discussion: Results are pending.

CP18. The Picture of Health (Libraries): An Examination of the CHLA/ABSC Annual Conference Program, 2013-2018. Zack Osborne
Centre for Addiction and Mental Health

Introduction: What are the emerging trends and conversations in health libraries? Which topics have continued to evolve, and which activities are dwindling? Who are the players discussing the challenges we face, and what does that tell us? This paper will identify the trends in Canadian health information settings and among health library professionals by examining CHLA/ABSC Annual Conference programs from 2013-2018 to reveal where we've been, where we're headed, and who's leading the way. Methods: CHLA/ABSC Annual Conference programs from 2013-2018 were retrieved from the CHLA/ABSC website. Each program was reviewed, and the following session details captured: year, conference location, session block theme, session title, session format, primary language. Additionally, 1-3 themes/categories were assigned to each session using a controlled vocabulary based on the session abstract/description. Speaker information was also recorded: organization name, organization type, city and province, position/title. All details from each conference program were transcribed and organized in Microsoft Excel. Analysis was carried out on the six years of data to identify themes over time regarding the sessions and speakers represented at the CHLA/ABSC annual conference. Results: Consistently programmed topics included efforts to demonstrate value and impact (of library, services, collections), approaches to evaluating library services, highlighting collaboration and partnerships, teaching and instruction efforts, as well as exploring user information needs and seeking behaviours. Further details and trends will be explored. Discussion: Aside from general interest, these findings remind us of the value in sharing our activities for inspiration, knowledge exchange, and peer-to-peer learning in our professional community.

CP19. Can PubMed's Best Match Algorithm Place the Eligible Studies of Systematic Reviews in Ranks 1- 50? Margaret Sampson1, Nassr Nama2, Katie O'Hearn1, Kimmo Murto1,3, Ahmed Nasr1,3, Sherri Katz1,3, Gail Macartney4, Franco Momoli1,3,5 & Dayre McNally1,3
1Children's Hospital of Eastern Ontario, 2BC Children's Hospital, 3University of Ottawa, 4University of Prince Edward Island, 5Ottawa Hospital Research Institute

Introduction: Solutions like crowd screening and machine learning can assist systematic reviewers with heavy screening burdens, but require training sets containing a mix of eligible and ineligible studies. This study explores using PubMed's Best Match algorithm to create small training sets containing at least 5 relevant studies, which we considered to the be minimum required. Methods: Five systematic reviews were examined retrospectively. MEDLINE searches were converted and run in PubMed. Position of included studies was noted under both Best Match and Most Recent sort orders, as were the number of included studies in ranks 1-50. Results: Retrieval sizes for the systematic reviews ranged from 151-5086. The number of relevant studies ranged from 8 to 129. Median ranking of relevant records was higher in Best Match in all cases. Best Match placed a total of 25 relevant records in the first 50, at least 2 for each systematic review. Most Recent sorting placed 9 relevant records in the first 50, with none in the first 50 for 2 reviews. Although Best Match sorting outperformed Most Recent in all cases, Best Match placed 5 or more relevant records in the first 50 only twice. Discussion: The Best Match sort in PubMed improves the ranking and increases the proportion of relevant records in the first 50 records, but may not provide enough true positives for an effective systematic review training set. However, if investigators need to identify relevant studies for training, investigator screening of PubMed records ranked by Best Match may be the most efficient approach.

CP20. Comparing the Efficacy of De-duplication Methods in Ovid, EndNote and Covidence. Sandra McKeown
Queen's University

Introduction: Searching multiple databases when conducting systematic review searches can result in hundreds and even thousands of duplicate search results. Researchers often use citation management programs and systematic review software to identify and remove duplicate records. The accuracy of any automated de-duplication process is crucial because removing records that are not true duplicates (false positives) could result in missing eligible studies for the review. This is the first study to evaluate the accuracy and efficiency of de-duplicating in the systematic review software Covidence, in comparison to Ovid and EndNote. Methods: A systematic search was executed in four databases on the Ovid platform: MEDLINE, Embase, PsycINFO and the Cochrane Central Register of Controlled Trials. The combined search results were exported to an Excel spreadsheet where duplicates were identified manually to create a benchmark for evaluation. The benchmark set of records was compared to the de-duplicated sets of records obtained from Ovid, EndNote and Covidence. Results: EndNote returned a substantially higher number of false negatives (records that should have been removed but were not) than Ovid and Covidence. The number of false positives and negatives varied by de-duplication method. Overall, Ovid and Covidence performed very well. Reviewing the false positives and negatives from each de-duplication method provides insight on the types of records that can be problematic for automation.  Discussion: Researchers using Covidence need not remove duplicates in EndNote beforehand, as previously recommended. Researchers using EndNote to screen results can reduce the number of false negatives by de-duplicating across Ovid databases first.

CP21. Reporting of Searches for Randomized Controlled Trial Protocols in Cochrane Systematic Reviews. Catherine Boden1, Julia Bidonde & Jose Meneses
1University of Saskatchewan

Introduction: Conduct and reporting guidelines for systematic reviews of interventions mandate that clinical trial registries be searched in order to compile a complete listing of published and unpublished studies.  But guidance on the utilization/reporting of trial registry records (TRR) and published protocols (PP) is limited.  We evaluated a sample of Cochrane systematic reviews to describe how reviewers report searching for TRR and PP in the methods and whether TRR/PP, when found, are clearly documented in the search results, flow charts, discussion and conclusions.  Methods: We searched the Cochrane Library for systematic reviews of interventions for the August 2015-16 period.  A block random sample (stratified by Cochrane Review Group and as drug/non-drug interventions) of the identified Cochrane reviews were screened.  We sampled with replacement to achieve a sample of 20% of the retrieved reviews.  Systematic reviews evaluating intervention efficacy with at least 1 RCT were included.  Reviews were screened by two independent reviewers at title/abstract and full-text stages.  Quantitative and qualitative data about TRR/PP use were extracted independently by two authors.  Disagreements were resolved by consensus.  Results:  We found 904 reviews of which 177 were included after block random sampling and screening.  Analysis will be completed by January 2019.  Discussion:  Understanding how reviewers report TRR/PP in systematic reviews of interventions can aid in the development of best practices to supplement existing guidelines, and increase our understanding of patterns of adherence to conduct and reporting guidelines (e.g., MECIR).

CP22. What's New in the Cochrane Handbook?  Highlights from Chapter 4: Searching for and Selecting Studies. Tamara Rader1, Carol Lefebvre, Julie Glanville, Simon Briscoe, Anne Littlewood, Chris Marshall, Maria-Inti Metzendorf, Anna Noel-Storr, Farhad Shokraneh, James Thomas & L. Susan Wieland
1Canadian Agency for Drugs and Technologies in Health

Introduction: Cochrane Reviews take a systematic and comprehensive approach to identifying studies that meet the eligibility criteria for the review. Members of the Cochrane Information Retrieval Methods Group (IRMG) have recently updated the Cochrane Handbook chapter on methods for searching and selecting studies. The chapter reflects the IRMG's aim to provide practical support for the development of information retrieval techniques for information searchers. Methods: This presentation will introduce participants to the Cochrane Handbook's updated guidance on searching and selecting studies for Cochrane reviews. We will highlight current issues in searching for studies and describe the main sources of potential studies.  We will discuss the latest guidance on how to plan the search process, design and carry out search strategies, manage references found during the search process, correctly document the search process and select studies from the search results. Results: This version of the Cochrane Handbook has integrated the Methodological Expectations for Cochrane Intervention Reviews (MECIR) framework, which specifies 'mandatory' and 'highly desirable' standards for various aspects of Cochrane review conduct, including searching. However this version is written for a wider audience of anyone working in the area of systematic review searching.  Software for reference management, and study selection is discussed, as well as the value of peer review for electronic searches. The practical content found in this chapter will help searchers balance the thoroughness of the search with efficiency and will be useful to those who want to provide comprehensive searching service.

LT1. Embedded Medical Research Librarianship in Academia: A Case Study. Amanda Wanner
University of Plymouth

Introduction: Embedded librarianship has been much discussed in the literature, but few institutions have the resources in place to implement such a role. This abstract describes the creation of an embedded medical research librarian role aimed at moving traditional library services from a support role to a researcher-in-situ role. This full-time position is grant-funded, and not affiliated with the university's library services. Description: The librarian is co-located within the Community and Primary Care Research Group department at the University of Plymouth and contributes to department projects from conception to dissemination as a full research team member. Part of the librarian's time is also allocated to systematic review support across the university in 1-to-1 consultations and workshops. Outcomes: Researchers have expressed appreciation for the new embedded role. In particular, researchers cite the ability to get quick, in-person support (e.g. EndNote) for issues they may not otherwise contact the library for, having an information specialist integrated into evidence synthesis project teams from the outset, access to information specialist skills by a wide range of staff, upskilling of existing research staff in information specialist skills, and availability of a specialist librarian with comprehensive skills in research and search methodologies who can be a single point of contact throughout a project's life-cycle. Discussion: Due to the overwhelming support for the position, it will continue to be funded into the next round of grant funding. Other research departments may benefit from funding similar positions.

LT2. Impact of Research Consults: Development and Implementation of a Survey at the W.K. Kellogg Health Sciences Library. Robin Parker, Melissa Helwig & Kristy Hancock
Dalhousie University

Introduction: Individual research consults in academic libraries are rarely evaluated, and when they are, their impact on scholarly pursuit or the specific projects for which the consults were booked is not assessed. We developed a tool to collect feedback from individuals supported through research consults with librarians at the Dalhousie University W.K. Kellogg Health Sciences Library. Using the collected responses, we aim to answer the following research question: How do users apply the knowledge and skills shared in individual research consults? Methods: We created a survey tool using REDCap software based on a review of the literature and existing consult evaluation instruments. Data collection variables include user demographics, characteristics of the specific research consult, user satisfaction, and details regarding scholarly outcomes. Data collection takes place directly following the research consult, and longer-term outcomes are assessed with follow-up questions after 3 months. Questionnaire data are analyzed and summary statistics are used to describe the demographic characteristics and post-consult information use of respondents. Qualitative data from open-ended questions are coded to identify themes. Results/Discussion: Preliminary results from our research consult evaluation tool provide insight into the impact of our research support services and illuminate ways to improve consult sessions for our users. The survey also offers other libraries a tool they can use or adjust to measure impact in their local setting. Furthermore, the initial results of our study can be used to justify librarian time and effort dedicated to providing research consults at academic libraries.

LT3. Translating Clinical Research to the Bedside with the Mobile Tool MDPhD. Janice Thompson1 & Sanjeev Singwi2
1William Osler Health System & 2Headwaters Health Care Centre

Introduction:  Despite the digitization of academic publishing, sophisticated search engines and dedicated medical libraries, physicians are not reading the clinical literature. Common barriers are information overload, lack of time and expertise to read articles, the rising costs of articles and decreasing budgets of medical libraries. As a result important clinical research is not being translated to the bedside in a timely and efficient manner. Description: The objective of this project was to collaborate with Dr. Sanjeev Singwi who is tackling the barriers to keeping up with clinical literature using Artificial Intelligence, Big Data and Natural Language Processing. He has developed the mobile application 'MDPhD' which makes real-time summaries, called EBM flashcards, of clinical abstracts 24 hours after publication. Each flashcard contains key Evidence Based Medicine insights and are designed to be consumed by the health professional within minutes. Many tools organize the clinical literature, however no other tool automatically summarizes the clinical literature like 'MDPhD'. Outcomes: Dr. Singwi and I have collaborated to develop  an institutional version of 'MDPhD' called 'MDPhD Teams' that is using data visualizations, analytic tools and collaborative tools to help our staff at William Osler Health System and Headwaters Health Care Centre consume and synthesize clinical evidence for quality initiative projects, clinical protocols, and meaningful changes in practice. Discussion: We will discuss our collaboration and how our institutions are using the app so other librarians can seamlessly integrate 'MDPhD Teams' into their institutions.

LT4. It's Time for a Makeover! Remodeling our Medicine Subject Guide to Improve Usage and Impact. Jackie Phinney, Robin Parker & Melissa Helwig
Dalhousie University

The Medicine subject guide for UGME at Dalhousie University was once one of the most highly used guides offered, but usage has steadily declined over the past few years. While revising and updating our guide, we also want to ensure the resource is useful to and used by our medical students. To this end, we decided to look at how other universities in Canada and abroad are organizing their Medicine guides, what content they are prioritizing, and how they are choosing to name their navigation menu tabs. In reviewing all these guides and noticing a variety of differences, this led us to ask: what is the best way to engage our community and evolve our subject guides, so our users continue to identify them as a starting place for curriculum resources and assignment/research support? This lightning talk will describe our makeover process (and what we discovered along the way), who we consulted for input, and the impact we hope our guide will have going forward.

LT5. Teaching OVID MEDLINE to Non-Medical Frontline Library Staff. Helen Lee Robertson
University of Calgary

Introduction: For interdisciplinary research that bridge health and societal issues, i.e., in the social sciences or education, researchers would benefit from readily accessing the biomedical literature covered in MEDLINE. In our academic institution, the medical library is a branch separate from the main university library. Anecdotally, the main library reference staff, including librarians and support staff, have expressed discomfort with using OVID MEDLINE. Questions transferred to our branch include basic 'how-do-I' queries, suggesting that that is the case. Methods: We are developing a 50-minute training session to familiarize library staff with MEDLINE. It will be offered through the regular 'Training Tuesday' drop-in sessions.  Librarians and reference staff at the medical library will provide input into the content and pilot the session. It will cover what MEDLINE is, what MeSH is, Advanced Search using MeSH and keywords, and managing results. We will present a simple pre- and post-test to gauge comfort levels with the database. Results: There will be at least two sessions offered in the upcoming winter term.  Discussion: It is hoped that following these sessions, non-medical library staff will be more comfortable with, and more willing to suggest that clients search MEDLINE. This will grow capacity in the library staff to respond to questions and more evenly distribute staff workload. More importantly, it will build staff confidence, improve quality and provide immediacy of service to clients, and possibly make the biomedical literature more accessible to non-medical researchers.

LT6. Open Educational Resources in the Health Sciences. Nicole Askin
University of Manitoba

This talk will outline how and why to incorporate open educational resources (OERs) in the health sciences. It will explain what OERs are and their importance in providing equitable access to health information in both the academic and clinical context, with a focus on medical education. It will briefly cover locating and using OERs as a tool for learning and health promotion, including a list of key sources.

LT7. A Little Idea Made a Big Impact: How 10 Fun Library Trivia Questions Generated Engagement of Health Professionals. Orvie Dingwall & Christine Neilson
University of Manitoba

Introduction: Manitoba's Health Information and Knowledge Network (MHIKNET) launched in 2009 to provide library services to Manitoba Health and rural health professionals throughout Manitoba. To celebrate the service's 10th anniversary, we featured a series of events including monthly lists of ten feature resources, a service satisfaction survey, in-person events, and an online trivia quiz. The trivia was meant to be a fun activity with an opportunity to win a gift-card. Description: The online trivia quiz was open from December 10-14, 2018, utilizing the quiz feature in the online survey tool SurveyMonkey. The link to the survey was emailed to clients via listserv, followed by one reminder email. There were ten multiple-choice questions relating to the library service. Correct answers were displayed at the end of the quiz. Outcomes: There were 282 respondents to the trivia quiz. Discussion: The number of respondents to the trivia surpassed our expectations, particularly compared to the satisfaction survey we conducted in October which only had 198 respondents, despite it being open twice as long and more heavily promoted. Though the questions were simple, it became apparent that the trivia served as an education tool. For example, only 40% of respondents could identify the correct pronunciation of MHIKNET. Similarly, nearly 50% were not aware that literature searches can be conducted on any topic and are not restricted to health care. A fun trivia quiz is an educational opportunity in disguise that other health libraries should consider incorporating.

LT8. Teach Them Before They Need it: Instilling Research Skills in Pre-Professional Students. Alex Goudreau1 & Jackie Phinney2
1University of New Brunswick Saint John & 2Dalhousie University

Students entering professional programs such as medicine, dentistry, etc. can sometimes be overwhelmed by the idea of doing research. At the University of New Brunswick Saint John (UNBSJ), undergraduate students can enrol in BIPS 4000, which is a non-credit seminar course that prepares them to enter a professional health program after graduation. With Dalhousie Medicine New Brunswick (DMNB) residing on the UNBSJ campus, UNBSJ's Science & Health Sciences librarian teamed up with DMNB's on-site librarian to deliver a research skills workshop to the BIPS 4000 group. This lightning talk will discuss the content we covered, the immediate outcomes of our session, and the impact we hope this workshop will have on the students' future success.

LT9. Connecting Users to Articles: The Impact of Article Level Linking on Journal Use Statistics. Michelle Swab
Memorial University of Newfoundland

Electronic resource management challenges and 'big deal' cancellations at one academic health sciences library contributed to a situation where a number of electronic journal titles lacked article level linking in the library discovery layer. This project analyzed and compared COUNTER usage statistics for electronic journal titles with and without article level linking, controlling for subject area and relative journal importance. Although electronic holdings clean-up is currently underway, the results of this project can inform collections assessment for journal titles from publishers that may not have the capacity to provide article level linking.

PP1. A Stride Towards Open Access and Open Science: Libraries and Librarians as Promoters of Change. Lily Yuxi Ren
The Hospital for Sick Children

Introduction: Concerns for the production, sharing and communication of scientific information contribute to the Open Access (OA) and Open Science movements that strive to bridge the divide between traditional and OA models of research and publishing to create a paradigm shift in scientific communication. This poster aims to examine the discourse surrounding the development of the 2008 National Institutes of Health Public Access Policy (NIH-PAP). It maps the opportunities and challenges of the policy in the scientific communities and presents areas where librarians can advocate and support OA and OS. Methods: Examining key tenants of the NIH-PAP, the analytic method used in this study is Norman Fairclough's three-dimensional model for a critical discourse analysis (CDA) which consists of three interrelated processes of analysis to explain the relationship between language, ideology and identity, and uncover hidden determinants. Results: The NIH became the first United States federal agency to legally require OA to the results of its funded research through intensive advocacy efforts on the part of the America library community and a broad coalition of allied organizations. The CDA documents the competing discourses of the NIH-PAP between the American library community and a subset of the publishing industry who continue to stage efforts to influence the debate over public access. Discussion: The advocacy effort on the public discourse of OA requires the support from critical strata of the academy and congress. Libraries and librarians are the catalyst for new opportunities to extend OA to publicly funded research.

PP2. Utilisation d'un Bulletin de Veille en Application des Connaissances : une etude Longitudinale Descriptive. Nathalie Rheault1, Herve Tchala Vignon Zomahoun1, Lobna Khadraoui1 & France Legare2
1Unite de Soutien-SRAP du Quebec & 2Center Recherche Sur Les Soins Et Les Services De Premiere Ligne De L'universite Laval

Objectif : La Composante "Application des Connaissances" de l'Unite de soutien-SRAP du Quebec a pour mandat de faciliter la diffusion et l'application des connaissances aupres de ses clients. Elle a donc mis en place un systeme de veille informationnelle permettant de produire des bulletins bimensuels en application des connaissances francais/anglais. Chaque bulletin comprend quatre sections : Actualites, Evenements, Ressources et Articles Scientifiques. Methode : Nous avons fait une analyse descriptive des donnees generees par MailChimp suite l'envoi des bulletins sur la periode de mai 2017 a decembre 2018.  Resultats : Nous avons publie neuf bulletins pour un total de 5195 abonnes contactes. Le nombre cumulatif d'abonnes contactes a augmente de 504 a 607 (Mediane=589). En moyenne, 52,6% des courriels envoyes ont ete ouverts avec une variation allant de 42,0% 59,3% (Mediane= 52,0%). La section des bulletins qui est la plus lue est celle des Ressources avec en moyenne 9,4 clics/hyperlien, tandis que celle la moins lue est celle des Evenements avec 4,4 clics/hyperlien. Expose : Nous avons observe une augmentation progressive du nombre d'abonnes aux bulletins et une variation moderee des interets suscitse. La section Ressources ou on publie des outils en application des connaissances semblait etre la plus convoitee. Ceci temoigne de l'interet des lecteurs pour l'utilisation des produits de connaissances. Par ailleurs, nous devrons rendre plus attrayantes les autres sections pour nos bulletins futurs.  

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PP3. Haven't We Seen This Already? Duplicate Records in Weekly Ovid AutoAlerts. Tara Landry, Dahlal Mohr-Elzeki & Irina Iavorskaia
McGill University Health Centre (MUHC) Librarie

Introduction: The primary objective of this study is to present data on records identified via Ovid's AutoAlert (SDI) feature. AutoAlert is one of several strategies healthcare professionals can use to keep up-to-date with the literature and thus maintain their clinical competence. It allows users to be notified via email when any new citations matching their search specifications are created in Ovid databases. Methods: We performed searches in Medline and Embase via Ovid on two topics and created weekly alerts for each search. Over a period of one year, each 'new' result was analyzed to determine whether it was previously retrieved by the initial search or in subsequent alerts. If the result had been retrieved previously, the nature of the revision to the initial record (the reason it was identified as 'new') was noted. Results: Extracted data was analysed in Excel. The investigators will present descriptive statistics on the frequency and nature of duplicate records generated via AutoAlert. Discussion: Given the increasing rate of publication in the medical literature (813,598 citations were added to Medline in 2017), email alerts in bibliographic databases can be useful tools to help healthcare professionals keep abreast of their topics of interest. Unfortunately, our study found that the AutoAlert feature consistently included edited or revised records in addition to newly created citations, and was therefore of limited value.

PP4. Gaining Autonomy and Ownership of Library Web Properties in a Hospital Library Setting. Zack Osborne1 & Alissa Epworth2
1Centre for Addiction and Mental Health (CAMH) & 2St. Michael's Hospital

Introduction: Like many libraries in hospital settings, our library's web properties were built and accessed within the rigid platform of the corporate intranet; inflexible, cluttered design, difficult to access from off-site, and awkward to update. For many years, our library staff and users made the best of the disappointing situation aching for something better, which, all the while was right under our noses. In the words of Kelly Clarkson, to "breakaway", one must "take a risk, take a chance, make a change". Following this sage wisdom, our library undertook efforts to develop a new, external and public-facing web presence using existing licensed content management system (CMS) software available to us. Description & Outcomes: After consultations with our users and library peers, we customized our CMS to build a new library website outside the confines of the hospital's locked-down and centralized intranet portal. We gained autonomy and ownership of our library web properties to better fulfill the information needs and meet information-seeking behaviours (and expectations) of our users from wherever they are on any device.  Discussion: This session will highlight our approach, considerations, and share the tools used for our library website to successfully "breakaway".

PP5. Developing a provincial liaison model in a healthcare organization. Connie Winther, Nicole Loroff, Joycelyn Jaca, Ashley Leonard, Alison Pinches & Shelley White
Alberta Health Services

Introduction: The Knowledge Resource Service (KRS) provides library services to Alberta Health Services' (AHS) staff and physicians with a client base of over 108,000. A provincial liaison model (PLM) was developed to provide a framework of responsibility for library liaison activities, as traditional subject liaison was not possible given the complexity and geographic spread of AHS. Description: Through a consensus decision making process, the PLM was developed by the KRS liaison workgroup with the exception of the subject areas of cancer care and mental health which have subject liaisons. Each Librarian's responsibility encompasses set geographic areas including both urban and rural regions and equitable client numbers. A literature review and needs assessment was completed to identify what tools and training library staff need to provide best practices in liaison with AHS clients. A communications toolkit, mobile apps training, networking training, shared learning meetings, and a promotion and awareness plan are all in development to support liaison activities. Furthermore, a trial of a Customer Relationship Management tool is ongoing to manage liaison contacts and activities for tracking and evaluation purposes. Outcomes: The PLM is currently in the pilot phase with ongoing informal evaluation of KRS staff through email feedback and in person meetings. A more formal evaluation is planned for the end of the trial period. Discussion: Initial feedback on the PLM has been positive, with KRS staff optimistic about a structured approach to developing new relationships and the potential impact on client centred services.

PP6. Database Selection in Systematic Reviews: A Review of Recent Systematic Reviews in PubMed. Debbie Chaves
Wilfrid Laurier University

Introduction: Systematic reviews require effective search stings to use when searching databases. Librarians are experts in developing these search strings. However, which databases should you search, and how many? Should your library subscribe to a particular database? This survey examines recently published systematic reviews and determines the number of different databases searched and which databases are searched most often. Methods: The most rigorous systematic reviews are usually Cochrane Reviews, which require reporting of the databases used within an Appendix. PubMed will add the new MeSH term 'Systematic Reviews as a topic' in January 2019, which will broaden this research to include a wider sample set beyond just Cochrane Reviews and increase the number of systematic reviews that can be sampled. Results: As a test, a quick survey of all Cochrane Reviews for the month of November found 64 reviews (one was withdrawn and one had no Appendix). Out of the remaining 62 reviews, the frequency and choice of databases were collected. The average number of databases used was 5.8 and the median was 6. EMBASE was searched the most frequently with 82% of reviewers' choosing to search it. Only one review used the free database Epistemonikos. Discussion: The results of this data will help inform librarians about which databases to use for systematic reviews, which databases it might be prudent to own, the variety of databases currently in use, and the use of new open access databases for systematic reviews.

PP7. Do We Go Big, or Do We Stay Home: Needs Assessment for a Systematic Review Service. Krista Alexander & Katharine Hall
Concordia University

Introduction: How do you know if your library needs a systematic review service? Before spending time developing a service, a needs assessment was done to examine Concordia University's systematic and scoping review (SR) output. Description: Searches were performed in 19 databases to find SRs co-authored by Concordia affiliated researchers. Ross-White's methodology[1] was used to determine the level of librarian involvement in these SRs. Outcomes: There were 102 Concordia affiliated SRs from a variety of departments, most prominently Health, Kinesiology & Applied Physiology, Psychology, Education, and Management. A full-text analysis of 101 articles revealed that 17 articles had librarian co-authors, 26 acknowledged a librarian and 58 did not mention librarians. Of those articles with librarian co-authors, 9 were co-authored by a single individual at Concordia Library. Of those articles that acknowledged a librarian, 3 acknowledged librarians from Concordia Library. Discussion: The number of SRs (43) that acknowledged or were co-authored by librarians was not negligible and showcased evidence of a research culture at Concordia accepting of librarian involvement in SRs, thus hinting at the potential for a service to be well received. At the same time, more than half of the articles (58) did not mention librarians. Creation of a service and outreach targeting those departments may help increase the collaboration with librarians in SRs authored by Concordia researchers.   

PP8. Making Space for Innovation: British Columbia Health and Human Services Library and Health Innovation Hub. Denise McGeachy, Jenny Bourhill & Anne Lomas
Health and Human Services Library, BC Ministry of Health

Introduction: The Health and Human Services Library (HHSL) provides library service to the Ministries of Health, Mental Health and Addictions and Children and Family Development in British Columbia.  In late 2017, the Ministry of Health engaged consultants to conduct an external review of the HHSL and develop strategies to enhance its sustainability. The consultants were also tasked with exploring the feasibility of building a Ministry Innovation Hub that could be aligned with the HHSL operations. The recommendation of both reviews was to physically integrate the HHSL into the Innovation Hub. Description: In late 2018, construction began to transform the HHSL space into the Innovation Hub. The Hub will be both a physical space and a corporate service that houses the library and provides space for collaboration and innovation for Ministry staff and teams. Outcomes: The physical space is currently under renovation and will be substantially complete in April 2019. The Hub will support innovation and collaboration across the Ministry, with the outcome of delivering evidence-based policy. The Library will be a partner in supporting evidence-based decision-making for the Ministry. Discussion: The HHSL began planning for integration into the Innovation Hub in late 2018.  Working closely with colleagues from the Knowledge Management Branch, the Library team is working through the nuances of the Hub as both a physical space and corporate service. A physical space for the library and a collaborative space for selected project teams.

PP9. Development of a New Workshop on Demystifying Systematic Reviews. Andrea Quaiattini & Lucy Kiester
McGill University

Introduction: As the desire to conduct comprehensive knowledge synthesis projects continues to grow, librarians are called upon to provide a range of support to researchers for these projects. Health sciences librarians are taking different approaches to filling this knowledge gap: the 3-part course described by Lenton and Fuller in their 2019 JCHLA article varies from that described by Campbell et al., in their 2016 article. Health sciences librarians at Schulich Library at McGill University developed a workshop to provide an in-depth examination of the systematic and scoping review process. Our poster will present learning outcomes, our content choices, and our approach to targeted instructional design. Description: Designed for students and faculty, the workshop adopts a unique approach by guiding participants through the entire review process, from question development to publication. Competencies and resources are identified (but not taught) throughout the workshop so participants gain both an understanding of the review process itself and abilities they must develop in order to be successful. Outcomes/Discussion: The poster will present our thoughts and observations on the approach and development process, results from our ?break our workshop? peer review exercise, and anticipated changes in response to our first delivery of the workshop in June 2019. We also hope to solicit feedback from our colleagues who offer similar courses at their institutions, and provide information and insight to those who are considering doing so. We hope this discussion will draw teachers of knowledge syntheses together, and that we will all leave with new ideas, renewed enthusiasm, and the knowledge that we are not alone in this endeavour.

PP10. Supporting Evidence-Informed Public Health: the Evolution of the Shared Library Services Partnership (SLSP). Jane Beehler1, Amy Faulkner2, Tracey Zurich3, Stephanie Commisso3, Valentina Younge4, Carolynne Gabriel4, Melanie Dittburner1 & Beata Pach5
1KFL&A Public Health, 2Simcoe Muskoka District Health Unit, 3Thunder Bay District Health Unit, 4Middlesex-London Health Unit, 5Public Health Ontario

Introduction: In April 2012, Public Health Ontario established the Shared Library Services Partnership (SLSP) to support public health research and evidence-informed decision-making at the public health unit level. Description: The Partnership is built on a pre-existing infrastructure of 17 public health unit libraries. Four libraries, or "Hubs", were selected to receive funding and a staff position to ensure all health units in the province benefit from equitable access to a library professional and a suite of resources. Now in its seventh year, the Partnership works collaboratively with 23 health units across the province to access public health resources, deliver comprehensive literature searches, and provide library-related training and research support. The SLSP cooperates to streamline library practices by facilitating peer review, developing standardized products, and purchasing and sharing resources to optimize value and reach. Outcomes: The formative evaluation conducted by the funding agency in 2016 demonstrated that the SLSP met its objectives and is highly cost effective. A recent scan of evidence review practices in public health units also supports this assessment and highlights the value and emerging role of the Partnership. Discussion: In 2018 the Partnership began an analysis of its services and procedures to inform a five-year strategic plan. The SLSP continues to evolve and adapt with the goal of strengthening EIDM practices across client health units.

PP11. Taking the Pulse of Our Clinicians. Janice Thompson, Anna Mann & Melissa Paladines
William Osler Health System

Introduction: Library surveys can demonstrate the value of your services, resources, and library as place. Creating a robust library survey and encouraging clinicians to complete it will determine how much 'food for thought' you receive. Description: After researching and reviewing other library surveys, we created our survey using SurveyMonkey. A link to our survey was sent with every email interaction along with paper copies by our library computers, or personally asking library users to complete the survey. In addition, we used the incentive of a draw for a gift card to encourage users to complete the survey. After reviewing the results an action plan was created. We disseminated the results through our library newsletter, social media, created an infographic, and used quotes from the comments on promotional material for National Medical Librarians Month. Outcomes: The survey identified several collection gaps, highlighted the need to increase our promotion for our e-books and how to access resources off-site. Our survey provided us with a clear picture of how our resources are being used, how the library as space is being used, and provided us with many stories about how the library has assisted our clinicians. Discussion: Our library survey provided insight on the use of our resources and services and provided us with a clear direction on where to concentrate our marketing efforts. This was our first major survey in 10 years and provided us with benchmark data and some lessons for our next survey.

PP12. Health Information Use After Graduation: Are We Preparing Our Students for Professional Practice? Betsy Williams, Barbara Harvey & Christopher Kierkus
Grand Valley State University

Objective: This study aimed to determine what resources Grand Valley State University (GVSU) alumni, who have graduated from a health sciences program, utilize in clinical practice. The study also assessed alumni viewpoints about the quality and usefulness of those resources. A secondary goal of this study explored alumni opinions of their educational experiences at GVSU in relation to information literacy and library resources. Methods: The data for this study was obtained through the use of a questionnaire administered to alumni who had graduated with a degree in athletic training (BS), nursing (BS, MS, DNP), physical therapy (MPT and DPT), or physician assistant studies (MPAS). Results: We received 451 valid responses (12.8% response rate). PubMed, UpToDate, and CINAHL were most frequently used for professional information needs by all respondents, although there were variations across disciplines. More than 85% of respondents were confident in their skills in finding, evaluating, and applying published research to practice, with variations between those with undergraduate degrees and those with advanced degrees. Overall, 92.1% of the respondents felt GVSU prepared them for finding and using information in professional practice. Professors were most frequently cited in helping students prepare for their careers. Conclusion: This study provides insight into how resource utilization varies by discipline and graduates' perceptions of their preparation to become well-informed users of information in their profession. The data gleaned from this study will inform conversations with faculty members and decisions regarding resource acquisition to help students transition from the academic environment to professional practice.

PP13. One Question. Big Impact. Kimberley Aslett
Southlake Regional Health Centre

Introduction: This case study describes a program to collect quarterly responses from library clients with a single emailed question, then to present the results to management and email contacts, through graphic reports and email tags, in order to increase awareness of library services and impact. Methods: A series of client-feedback questions was developed from a review of hospital documents and the strategic plan. The questions were sent to clients from the previous quarter, via Outlook, using voting buttons for responses. The Responses were compiled and presented in a graphic format to the Director and as a graphic email tag for use by the solo librarian. Results: The questions sent to users got a very good response, from 60-70%, and the graphics of the responses were received positively by management. The focus on only users is a limitation; however, this also means that non-users are not being sent surveys. No measure of awareness was done. Discussion: This community hospital library lacked feedback/statistics that are meaningful to stakeholders, most of whom are not familiar with library metrics. Limitations on time and an awareness of survey fatigue contributed to the decision to send a single question via email, using a voting button for responses, to library users on a quarterly basis. Questions were based on a review of the hospital strategic plan and other resources. Very positive responses were used in graphics for library promotion via email tag and to management.

PP14. Creating Best Practice LibGuides to Facilitate Students' Learning. Wendy Wu
Wayne State University

Introduction: The library subscribes to many e-textbooks, Q-bank tools, and clinical resources for a pharmacy program to facilitate students' learning and online examination practices. Because these resources are included in various packages, making them discoverable is crucial. This poster discusses on how to deliver the selected resources to the students at the point of need through LibGuides and collaboration with pharmacy educators. Description: The librarian identified required electronic textbooks, useful clinical drug databases and NAPLEX preparation tools and created two LibGuides (Drug Information Timesaver and Pharmacy Timesaver) which provide a quick and easy access to the course-required or research-support materials. The Timesavers were designed to be simple, concise, up-to-date, and easy to find information. Resources were chunked and organized based on their categories, functionalities and course objectives. Students use appropriate tools in Drug Information Timesaver to find answers to clinical scenario questions, and access required textbooks and databases along with Q-bank questions, etc. through Pharmacy Timesaver. Short video tutorials on database searching were created to facilitate self-study at the point of need. In addition, board exam questions based on pharmacy education competencies were sent to students who signed up the topics for their online practice. Outcomes: The two LibGuides were viewed more than 46,000 annually. The access to the NAPLEX Online Question Bank increased four times. Students expressed their appreciation for the librarian?s support. Discussion: The LibGuides facilitate student learning and increase the usage of library resources.  The librarian will improve the Guides using LibGuides statistics and Google Analytics.

PP15. Teaching Drug Literature Searching Using YouTube Videos, Mini-Lecture and Team-based Learning. Wendy Wu
Wayne State University

Introduction: This poster will discuss the efforts of a liaison librarian to deliver a flipped class on drug literature and PubMed searching collaboratively with faculty so as to strengthen students' ability to answer drug related inquiries and find scientific research and clinical literature efficiently and effectively, to develop core information competencies, and to actively engage students in classroom for better learning outcomes. Description: A lecture-based Medical Informatics course to about 100 new pharmacy students was switched to a flipped class based on students' course evaluation and preference. The lecture that focused on drug monograph databases, PICO method, and effective search skills were converted into mobile friendly videos and LibGuides. The clinical-scenario-based homework became in-class group activities. Students' comprehension of video content was evaluated through an online quiz at the beginning of the class. Then a mini lecture on literature searching and drug resources was given prior to class activities to reinforce important concepts. Applying the skills obtained, students scaffolded class activities and submitted their group answers to Canvas. Finding answers to clinical inquiries in drug databases and scientific medical literature fosters students' critical thinking and encourages them to apply the knowledge and information in clinical settings. Retention of knowledge was examined and effectiveness of the course assessed using university assessment tools and an online survey.

PP16. Office Hours in Academic Libraries. Katherine Miller & Melissa Smith
University of British Columbia

In an effort to find time-saving strategies and other efficiencies, and to support more students/researchers, this poster will share some experiences of two liaison librarians who are supporting midwifery, nursing, and pediatrics offering consults via office hours. Office hours are defined as a research consultation session which is open to multiple researchers with various research questions to meet with their liaison librarian. These office hours include graduate students and researchers from multiple health research areas conducting comprehensive searching from class assignments to scoping reviews. The office hours are available both in-person and virtually. Best practices and lessons learned will be discussed.


Author Biographies

Krista Alexander is the librarian responsible for Chemistry & Biochemistry, Physics and Applied Human Sciences at Concordia University Library in Montreal, Quebec. krista.alexander{at}concordia.ca

Nicole Askin is a liaison librarian for external agreements at the University of Manitoba Libraries and is part of the WRHA Virtual Library team. Her research interests include open access and open education, consumer health, and information literacy in practice. nicole.askin
{at}umanitoba.ca

Kimberley Aslett is the Health Informationist at Southlake Regional Health Centre in Newmarket, Ontario.  She got her MLS from the University of Toronto, and is a senior member of AHIP.  Kimberley has stashes of fabric and yarn that are bordering on oppressive, though she remains optimistic.

Joan Bartlett is Associate Professor in the School of Information Studies at McGill University, and a member of the McGill Centre for Bioinformatics.  Her research focuses on information behaviour and information interaction, particularly in the biomedical domain.  She teaches in the areas of biomedical information and information literacy. joan.bartlett
{at}mcgill.ca

David Baxter, MI is the Information Curation Specialist at Gambling Research Exchange Ontario (GREO). He is responsible for collection development and information architecture of GREO's digital library, and does gambling research reference for stakeholders throughout the province. His current research interest is the role of grey literature in gambling research and policy. david
{at}greo.ca

Jane Beehler graduated from Western University with a Master's degree in Library and Information Science and works as the Shared Library Services Partnership librarian in Kingston, Ontario. Jane provides library support to four health units across Eastern Ontario and participates in provincial research projects. library
{at}kflaph.ca

Julia Bidonde, PhD is health scientist and methodologist in evidence synthesis at Norwegian Institute of Public Health with over ten years? experience acquired in academia, the Cochrane Collaboration, NICE, the Norwegian Institute of Public Health and EUnetHTA. Her specific interest and current areas of work are in health technology assessment, guidelines, clinical systematic reviews, qualitative research, and patient engagement.

Catherine Boden, MLIS, PhD is a health sciences librarian at the University of Saskatchewan where she has worked since 2009.  She works as a liaison to various health sciences disciplines. Her current work and specific interests are in synthesis review services and methodology, patient engagement in research, researcher development and continuing professional development.

Katia Boivin est chef de service des activits d?enseignement pour le CHU de Qubec ? Universit Laval. Ergothrapeute de profession, Mme Boivin dtient une matrise en gestion et une matrise en recherche.  Elle a men l?implantation de nombreux projets organisationnels et contribue toujours l?enseignement et la recherche clinique. katia.boivin
{at}chudequebec.ca

Jenny Bourhill is a Librarian with the Health and Human Services Library, British Columbia Ministry of Health. jenny.bourhill@gov.bc.ca

Aaron Bowen-Ziecheck is a PhD candidate at McGill University's School of Information Studies and is supervised by Dr. Joan Bartlett.  Aaron?s research focuses on patient/consumer health information seeking, management, and use.  This is his first CHLA conference, and he is excited and honoured to attend and present. aaron.bowen-ziecheck
{at}mail.mcgill.ca

Glyneva Bradley-Ridout is an Education & Liaison Librarian at Gerstein Science Information Centre, University of Toronto. Glyneva liaises primarily with the Leslie Dan Faculty of Pharmacy, and is also a selector for the health sciences. Previously, Glyneva was an Information Specialist at St. Michael?s Hospital. glyneva.bradley.ridout
{at}utoronto.ca

Simon Briscoe is an information specialist at the College of Medicine and Health at the University of Exeter, UK. Previously he worked as an information specialist at the University of Warwick and as a clinical librarian in a large teaching hospital in the north-west of England.

Kaitryn Campbell is a Research Information Specialist at CADTH and expert searcher, having participated in the conduct of health technology assessments and systematic reviews of health sciences topics for nearly 20 years.  She holds an MLIS from Western University, and an MSc in Health Research Methodology from McMaster University. kaitrync
{at}cadth.ca 

Debbie Chaves works as the Science Liaison Librarian at Wilfrid Laurier University. She has worked at Laurier for 12 years and pursues a diverse range of research projects including scholarly communication and bibliometrics. dchaves
{at}wlu.ca 

Carol Cooke is a Health Sciences Librarian with the University of Manitoba?s Neil John Maclean Health Sciences Library.  She has learned the value of project management in libraries through implementing software, facilitating renovations and closing eight hospital libraries.  She is excited to support library service offerings with digital solutions. carol.cooke
{at}umanitoba.ca

Hannah Craven is the Liaison/Research Librarian at the Ruth Lilly Medical Library at the Indiana University School of Medicine in Indianapolis, IN, USA.  Her previous experience as a laboratory manager and passion for health sciences, inspire her to meet the information needs of researchers, students, and clinicians at IUSM. 

Orvie Dingwall is the Head of Outreach Services at the University of Manitoba?s Neil John Maclean Health Sciences Library. She has served as President of the Canadian Health Libraries Association, is the co-chair of the 2021 CHLA/ABSC Winnipeg conference, and is an active member of the University of Manitoba Faculty Association (UMFA).

Zorica Djordjevic est bibliothcaire au CHU de Qubec-Universit Laval depuis 2008. Outre son baccalaurat en bibliothconomie de l?Universit de Belgrade, elle est dtentrice d?une matrise en administration de l?Universit Laval. Elle est particulirement intresse par la participation des utilisateurs actuels et potentiels dans le dveloppement des services des bibliothques mdicales.

Victoria Eke is the current Academic Library Resident at the University of Alberta?s John W. Scott Health Sciences Library. Her primary liaison area lies with the Faculty of Medicine, with specific responsibilities to medical residents. Victoria?s interests include systematic review searching and library outreach to international students.

Alissa Epworth is a Library Technician at St. Michael?s Hospital in Toronto. Alissa works with the Health Sciences Library and also as an integrated team member of the Knowledge Translation department. epwortha
{at}smh.ca.

Amy Faulkner has been the Shared Library Services Partnership librarian situated in Barrie since 2012 providing library support to seven public health units across Ontario. She graduated from the University of Toronto with her Master of Information Studies degree. She enjoys the collaborative nature of librarianship and public health. Amy.faulkner
{at}smdhu.org

Julie Glanville, Associate Director, York Health Economics Consortium (YHEC), University of York, UK is a qualified librarian who has worked in systematic reviews for over 25 years. Currently she coordinates YHEC's information and review services to customers who require literature searches and reviews. Julie is a co-convenor of the Cochrane Information Retrieval Methods Group and an Associate Editor for Research Synthesis Methods.

Alex Goudreau has been the Science & Health Sciences Librarian at UNB Libraries Saint John since 2017. Previously, she worked as a Health Sciences Librarian at Horizon Health Network. Alex received her MLIS from Western in 2009.

Katharine Hall is the librarian responsible for Biology and Health, Kinesiology & Applied Physiology at Concordia University Library in Montreal, Quebec. katharine.hall
{at}concordia.ca

Kristy Hancock is a Research Assistant working on a project evaluating the impact of individual research consultations. She recently completed her MLIS at Dalhousie University, where she also worked as a Kellogg Health Sciences Library Reference Intern. Kristy is delighted that her first professional conference is in her chosen field of health librarianship! kristy.hancock
{at}dal.ca

Barbara Harvey is a health professions librarian at Grand Valley State University in Grand Rapids, Michigan, where she is a liaison to the Kirkhof College of Nursing, Public Health, Clinical Dietetics, Medical Laboratory Science, Medical Dosimetry, Radiation Therapy, and Radiologic & Imaging Sciences. harveyb
{at}gvsu.edu

Melissa Helwig is a librarian at Dalhousie University serving as a liaison to the College of Pharmacy, the Faculty of Medicine, and the School of Health Administration. Her research interests include information-seeking behaviors, bibliometrics, and instructional techniques/assessment.

Amanda Hodgson is currently a Manager on the Research Information Services team at CADTH. Amanda holds a Bachelor of Arts (BA) in History from Carleton University and a Master of Library and Information Studies (MLIS) from McGill University. amandah
{at}cadth.ca

Irina Iavorskaia is a health librarian at McGill University Health Center (MUHC), working in the field for over 10 years. Ms.Iavorskaia?s key experience have included independently running a specialized library serving the Woman?s Health Mission Department at MUHC, searching evidence based resources and training health professionals on information retrieval process.

Joycelyn Jaca is a Librarian with the Knowledge Resource Service, located at the Kaye Edmonton Clinic. She provides reference, instruction, and literature searching services to clinicians, and reference services to patients and families. Joycelyn is the liaison librarian for Edmonton Metropolitan Region-South and serves as Liaison Work Group Lead. joycelyn.jaca
{at}ahs.ca

Wayne Johnston is a Research and Scholarship Librarian at the University of Guelph. His past experience includes several thesaurus development projects including the Canadian Literacy Thesaurus, the Canadian AIDS Treatment Thesaurus, and the Association of Community Information Centres of Ontario Thesaurus.

Dr. Sherri Katz is a Pediatric Respirologist, Chief of the Division of Pediatric Respirology at the Children?s Hospital of Eastern Ontario (CHEO) and a Senior Scientist at the CHEO Research Institute. Her research focuses on predictors of sleep disordered breathing and evaluation of supportive respiratory technology in children with chronic diseases. SKatz
{at}cheo.on.ca

David Kaunelis is the Methods Specialist for Research Information Services at CADTH in Ottawa. As Methods Specialist, he is involved with methodological issues, search filter development, peer review of literature searches and streamlining of RIS processes at CADTH. David holds an MLIS from Dalhousie University. davidk
{at}cadth.ca

Lobna Khadhraoui is the biostatistician of the Component "Research on Health Systems and Social Services, Knowledge Translation and Implementation" SRAP, Quebec. She is a master degree in statistics at Laval University. Her main interests in her work are meta analysis, survey analysis, etc. loubna.khadhraoui.ciussscn
{at}ssss.gouv.qc.ca  

Christopher Kierkus is a professor of criminal justice at Grand Valley State University. His areas of interest and specialization include crime & delinquency, program & policy evaluation, research methods and statistics. Dr. Kierkus has been teaching for approximately 20 years, and has published in a variety of interdisciplinary areas. kierkusc
{at}gvsu.edu

Lucy Kiester is the Liaison Librarian for Undergraduate Medical Education at McGill University where she provides a wide range of instruction and general research support. She is interested in interactive instructional design and how libraries can be creative and innovative in providing student support. lucy.kiester
{at}mcgill.ca

Teruko Kishibe is an archivist/information specialist in the Health Sciences Library at St. Michael?s Hospital (Toronto).  This dual role allows her to indulge her interests in healthcare information from both the past and present.  Being able to provide high-level access to this information is both a personal and professional goal. kishibet
{at}smh.ca

Cynthia Kumah is a PhD Candidate at McGill University?s School of information Studies and is supervised by Dr. Joan Bartlett. Cynthia working on mobile information behavior of millennials and how found information on smartphones are evaluated. This is her second CHLA conference and she is looking forward to it. cynthia.kumah
{at}mail.mcgill.ca

Janice Kung is a librarian at the John W. Scott Health Sciences Library at the University of Alberta, with liaison responsibilities to the Faculty of Medicine & Dentistry and the Faculty of Pharmacy & Pharmaceutical Sciences. Her interests include library instruction, social media, research data management, and measuring research impact.

Tara Landry est Chef de service et Chef de bibliothque l?Universit de Montral. Madame Landry possde prs de 10 ans d?exprience dans le soutien aux revues systmatiques (RS), et a prsent les rsultats de ses recherches sur les RS dans plusieurs confrences, dont l?ABSC, la MLA et la HTAi.

France Lgar practices family medicine in Quebec and is a full professor in the Family Medicine and Emergency Medicine Department at Universit Laval, Quebec. She is the director of the Component "Research on Health Systems and Social Services, Knowledge Translation and Implementation" SRAP, Quebec since 2015. france.legare
{at}fmed.ulaval.ca

Ashley Jane Leonard is a Librarian with Knowledge Resource Service, and is based at the Rockyview General Hospital in Calgary. Her responsibilities include reference, instruction, liaison, and mediated literature searching. She also acts as the addictions and mental health liaison librarian for the central, south, and Calgary zones within AHS. Ashleyjane.leonard
{at}ahs.ca

David Lightfoot (MISt,PhD) is an information specialist at St. Michael's Hospital (Toronto). He has been active in systematic reviews for the last 14 years. lightfootd
{at}smh.ca

Anne Lomas is a Librarian with the Health and Human Services Library, British Columbia Ministry of Health. anne.lomas
{at}gov.bc.ca

Nicole Loroff is a Librarian with Knowledge Resource Service (Alberta Health Services) located at the Glenrose Rehabilitation Hospital in Edmonton. In this role she supports the research, educational, and information needs of clinicians through searching and instruction. She also serves as the addictions and mental health liaison for northern Alberta. nicole.loroff
{at}ahs.ca

Hannah Loshak is a Research Information Specialist at CADTH with a background in mixed methods research and rapid literature searching. Her past work has focused heavily on engaging with primary care providers to address real world evidence needs. She holds an MI from the University of Toronto.

Gail Macartney is a PhD prepared Nurse Practitioner at the University of Prince Edward Island. Her research interests include the assessment and management of symptom experience in concussed children and youth. gmacartney
{at}upei.ca

Anna Mann is the Library Technician at William Osler Health System, Etobicoke General Hospital. In her role Anna is responsible for daily operation of the EGH library by providing library services, assisting clinical staff and promoting the library.

Elaine Martin joined Countway Library as the Director and Chief Administrative Officer in 2016. In her role, she is responsible for providing leadership in strategic planning, development and the promotion of library resources and services.  Elaine works closely with the University to embrace best practices and ultimately design the flagship medical library of the 21st century.

Sandra McKeown is a Health Sciences Librarian at Queen?s University. Prior to joining Bracken Health Sciences Library in 2016, she spent eight years working as a hospital librarian at London Health Sciences Centre. Her main professional and research interests focus on systematic review methods. sandra.mckeown
{at}queensu.ca

Dayre McNally is a pediatric intensivist and scientist at CHEO and the University of Ottawa in Canada. His research interests include vitamin D in critical illness, susceptibility to respiratory syncytial virus and systematic review methodologist. dmcnally
{at}cheo.on.ca

Jose Meneses, PT, MPH is researcher at the Norwegian Institute of Public Health. His areas of interests include evidence synthesis and research methods. Jose has presented at various international conferences and has published several meta-analyses, especially on exercise and cancer outcomes.  

Maria-Inti Metzendorf is a Graduate Information Scientist and has been working for the Cochrane Metabolic and Endocrine Disorders Group since 2014. In addition to her regular editing and searching tasks, she delivers information retrieval workshops to students, clinicians, researchers, guideline developers and information professionals. She is a member of the Cochrane Information Specialists Executive and the Cochrane Council.

Katherine Miller is the Liaison Librarian for Nursing and the Faculty of Land and Food Systems (Applied Biology, Animal Welfare, Food and Resource Economics, Food Science, Global Resource Systems, Human Nutrition & Dietetics, Integrated Studies in Land & Food Systems, Land and Water Systems, Plant Science, Soil Science) at the University of British Columbia Vancouver campus.

Dahlal Mohr-Elzeki is a librarian at the McGill University Health Centre. Since assuming her position in 2015, she has developed and supported health information services for patients and their families.

Franco Momoli is an epidemiologist and biostatistician with the University of Ottawa, CHEO Research Institute and the Ottawa Hospital Research Institute, specializing in research methodology. fmomoli
{at}uottawa.ca

Dr. Kimmo Murto is a CHEO pediatric anesthesiologist, a clinical investigator associated with the CHEO Research Institute and an associate professor of the University of Ottawa Department of Anesthesiology and Pain Medicine. Research interests include perioperative care of children undergoing adenotonsillectomy, technology for healthcare service delivery and perioperative blood conservation. KMurto
{at}cheo.on.ca

Nassr Nama is a Pediatric resident at BC Children's Hospital (UBC). He does research in Pediatrics, with a special interest for crowdsourcing the systematic review process and increasing its efficiency. nassr.nama
{at}gmail.com

Dr. Ahmed Nasr is a pediatric surgeon in the Division of General Surgery at CHEO, with a Master of Science degree in Epidemiology. He is a passionate researcher with over 50 peer reviewed publications. His research interests include minimally invasive surgery, pediatric trauma, and evidence-based medicine. ANasr
{at}cheo.on.ca

Christine Neilson is a librarian at the University of Manitoba. She currently serves staff of the provincial government department Manitoba Health, Seniors and Active Living as a member of the Outreach team. Christine is currently one of the co-conveners for the CHLA/ABSC Knowledge Synthesis Interest Group.

Katie O'Hearn is a clinical research coordinator for the pediatric intensive care unit at CHEO, and the Systematic Review Facilitator for the CHEO Research Institute Clinical Research Unit. kohearn
{at}cheo.on.ca

Zack Osborne is the Manager of Library & Archives at CAMH (Centre for Addiction and Mental Health), President of the THLA, and Co-Chair of the 2020 OLA Super Conference. He is passionate about connecting libraries with their communities, change management strategies, and advocating for the professional development of library workers.

Beata Pach is the Manger of Library Services at Public Health Ontario (PHO). She has extensive experience in the design, implementation, and provision of public health information services. She delivers information tools to support evidence-informed public health practice and facilitate finding, evaluating, and utilizing public health information, research and data. beata.pach
{at}oahpp.ca

Melissa Paladines is a Library Technician at William Osler Health System.  She provides library service to the staff at the Peel Memorial Centre for Integrated Wellness and supports our patient and family resource centre. 

Robin Parker is an Evidence Synthesis Librarian at W.K. Kellogg Health Sciences Library, Dalhousie University. She supports EBP and systematic reviews through instruction and research support for clinicians, faculty, residents, and students from the Faculty of Medicine. As an Interdisciplinary PhD student, Robin researches how librarians support systematic review methods learning. robin.parker
{at}dal.ca

Jackie Phinney is the Instruction/Liaison Librarian for Dalhousie Medicine New Brunswick; a satellite campus of Dalhousie University's Faculty of Medicine. She supports the research/teaching activities of Dalhousie students, faculty, and staff throughout the Maritimes, and is interested in how librarians can provide support in unconventional ways. j.phinney
{at}dal.ca

Alison Pinches is a Medical Library Technician with the Knowledge Resources Service (Alberta Health Services), and is currently located at the Tom Baker Cancer Centre in Calgary. Alison has worked in libraries for 14 years and uses her role to engage with patients and deliver consumer health information. alison.pinches
{at}ahs.ca

Andrea Quaiattini is a librarian at McGill University with liaison responsibilities for postgraduate medicine, departments in the Faculty of Medicine, the Institute of Health Sciences Education, and Indigenous health. andrea.quaiattini
{at}mcgill.ca

Tamara Rader is a health research librarian with expertise in search methods for health, medicine and social sciences.  She?s been answering questions as a medical librarian for 20 years in a variety of settings including medical publishing, government, academic research centres; and hospitals.  Specialties: patient engagement, knowledge translation, systematic reviews.

Lily Yuxi Ren is the Reference Librarian at the Hospital for Sick Children in Toronto, Canada where she provides reference, research, and instruction services. She holds a Master of Information degree and is currently pursuing a Doctor of Philosophy at the University of Toronto. Her research interest is in the information behaviours of medical librarians. ylilyren
{at}gmail.com

Nathalie Rheault is a master degree in information science since 2016. She is information specialist for the Component "Research on Health Systems and Social Services, Knowledge Translation and Implementation" SRAP, Quebec. She provides support for the achievement of knowledge synthesis and she maintains the information monitoring system. nathalie.rheault.ciussscn
{at}ssss.gouv.qc.ca

Gabe Rios is the director of the Ruth Lilly Medical Library at the Indiana University School of Medicine, the largest medical school in the United States. Gabe has served in administrative roles since 1998 and has worked in several areas of librarianship including community-based outreach, public services, and emerging technology.

Helen Lee Robertson has been a liaison librarian at the Health Sciences Library, University of Calgary for over 20 years. She is primarily involved in supporting researchers and students in conducting systematic and other literature reviews.

Margaret Sampson is the medical librarian at CHEO. Her specialty is information retrieval for systematic reviews where her research has focused on improving search quality. msampson
{at}cheo.on.ca

Caroline Sauv previously worked as a university liaison librarian. At the CHUM, she has offered support to research teams and takes part in the development of a 3D printing lab. As embedded librarian, she is part of a working group on the strategic management of emergency measures in disaster situations.

Brengre Schietse a suivi ses formations universitaires l?Universit Libre de Bruxelles (master en Histoire de l?Art et en Informatique Documentaire). Elle dbute sa carrire dans l?enseignement puis son Alma Mater l?engage comme chercheur d?abord pour l?appeler ensuite la direction de la Bibliothque des sciences de la sant. Elle y coordonne les fonctions classiques de services aux publics. Son intrt se dirige actuellement vers le dveloppement d?activits orientes Medical Humanities.

Sara Sharun is a Librarian and Assistant Professor at Mount Royal University in Calgary. Her research explores workplace information literacy among allied health and human service professionals. Currently, she is working on a project examining practicum students' experiences of information literacy in work placement settings.

Christine Shaw is the Associate University Librarian, Contract Services (External Agreements) and Staff Administration for the University of Manitoba.  Christine provides leadership over library services to fee for service agreement groups. With over 20 years? experience working in libraries, at different levels including library technician, liaison librarian, unit head and Associate University Librarian, she has seen and dealt with the many aspects of managing people and change.

Jean Shipman, VP, Global Library Relations, Elsevier. Prior, she was the Executive Director, Knowledge Management and Eccles Health Sciences Library, University of Utah; Director of the MidContinental Region and National Training Office, NNLM. She was president of US Medical Library Association and on the Society for Scholarly Publishing Board. j.shipman
{at}elsevier.com

Dr. Sanjeev Singwi is a physician at Headwaters Health Care Centre and has trained at University of Toronto Medicine and Stanford University Statistics. He is passionate about evidence based medicine and artificial intelligence. He recently launched the AI-enabled, EBM mobile app, ?MDPhD?, for health professionals.  

Melissa Smith is a librarian at the University of British Columbia in Vancouver, B.C.,  where she acts as a liaison librarian to the faculties of Midwifery, Dental Hygiene, Obstetrics and Gynaecology,  Pediatrics, Medical Genetics, and BC Children?s and Women?s Hospital. melissa.smith
{at}ubc.ca

Carolyn Spry is a Research Information Specialist at CADTH where she conducts literature searches for many CADTH products including rapid reviews, environmental scans and systematic reviews.  Carolyn holds a BSc from McGill University and a Master of Library and Information Science from the University of Wisconsin-Milwaukee. carolyns
{at}cadth.ca

Diane St-Aubin. Before being the head of the CHUM library, Diane St-Aubin evolved in the academic world where she discovered a real passion for Information literacy and later library?s management. Author and speaker, she also has actively participates in several committees of various associations.

Michelle Swab has been a Public Services Librarian at Memorial University's Health Sciences Library since 2013. Previously, she worked as Clinical Outreach Librarian at Bracken Health Sciences Library, Queen's University. She holds an MA (Ethnomusicology) from Memorial University and an MLIS from Western University. mswab
{at}mun.ca

Janice Thompson is the Regional Team Lead for the Library at William Osler Health System.  In addition she provides library services to Headwaters Health Care Centre and the Central West LHIN.  In her role Janice provides library service, leadership to her team, and is always promoting the Library?s value.

Lydia Thorne is the Health Sciences Librarian at the University of Ontario Institute of Technology and Durham College. She has 3 years of experience providing consultations, teaching classes and workshops, and assisting researchers with their systematic reviews and other types of knowledge syntheses. Lydia holds a MLIS from the University of Western Ontario (2016). lydia.thorne
{at}dc-uoit.ca

Naz Torabi is an Information Specialist at St. Michael?s Hospital Health Sciences Library in Toronto. Previously, she worked as a liaison librarian for various clinical programs at McGill University as well as Western University. She received her MLIS degree at the University of British Columbia. ntorabn
{at}gmail.com

Amanda Wanner, MLIS, AHIP, is a Research Fellow & Information Specialist at the University of Plymouth, where she works as an embedded medical librarian for the Community and Primary Care Research Group department.

Cameron Wheaton, MLIS is the Information Curator at Gambling Research Exchange Ontario (GREO). He is responsible for carrying out the day-to-day operations related to collection development, management, and cataloguing of resources in GREO?s digital library. cameron
{at}greo.ca

Shelley White is a Librarian with the Knowledge Resource Service (Alberta Health Services), and is based at the Royal Alexandra Hospital in Edmonton. Her role incorporates reference, instruction, liaison, and mediated literature searching. Shelley?s interests include employee engagement, community health services, health literacy, and forensic medicine. shelley.white
{at}ahs.ca

Betsy Williams is a health professions librarian at Grand Valley State University in Grand Rapids, Michigan. She supports students and faculty in Allied Health, Therapeutic Recreation, Communication Sciences and Disorders, Occupational Therapy, Physical Therapy, and Physician Assistant Studies. She provides library support for systematic reviews, instruction, and scholarly communications. williab2
{at}gvsu.edu

Connie Winther is a Team Lead with the Knowledge Resources Service (Alberta Health Services), and is currently located at the Glenrose Rehabilitation Hospital in Edmonton. Connie has worked as a medical librarian for 18 years and enjoys learning new skills as the role of medical librarian continues to evolve. Connie.winther{at}ahs.ca

Wendy Wu coordinates Applebaum Learning Resource Center and Shiffman Liaison services. She provides liaison services to 14 departments in the Eugene Applebaum College of Pharmacy and Health Sciences and School of Medicine. Additional responsibilities include library research support, instruction, mobile access and learning, and reference. Professional interests include the application of technologies to medical education and research support.

Carolyn Ziegler is an information specialist in the Health Sciences Library at St. Michael's Hospital, a teaching and research hospital affiliated with the University of Toronto. She supports the research, educational, and clinical information needs of staff, students, and volunteers at the hospital. She has carried out literature searches for a wide range of systematic, scoping, and realist reviews. zieglerc{at}smh.ca

Daniela Ziegler has been working since April 2012 as librarian informationist at the CHUM. Her main responsibilities consist in systematic reviews, reference service, training seminars and current awareness service. She has always been interested in libraries or documentation centers of health sector where she has worked since 2003.

Herv Zomahoun has expertise in knowledge translation and synthesis and also in design, implementation and evaluation of health interventions. As part of his mandate as scientific coordinator at the Quebec SPOR-SUPPORT Unit, he gives knowledge translation and synthesis training to stakeholders, and coach them for their projects. herve.zomahoun.ciussscn{at}ssss.gouv.qc.ca

Tracey Zurich. A graduate of Lakehead University and University of Western Ontario, Tracey holds degrees in English, Education and Library Science. Having worked in public and academic libraries in Instructional, Reference and management positions, she settled at the Thunder Bay District Health Unit supporting evidence informed practice for Northern Ontario Health Units.