FAQs

When will the program be available?

The Online Pretalx preliminary program is available now on the conference website and the full PDF program will be available in May.

Is there any continuing education this year?

The conference program offers many workshops. There are no continuing education sessions as such this year as in previous years.

I’m a member of another health library association, is there a discount for registration?

We look forward to welcoming health information professionals from near and far. Members of the Medical Library Association (MLA) are eligible for registration at the CHLA/ABSC member rate with a discount code.

Who can use the student rates?

Student rates apply to current Library Technician, MLIS/MI and PhD students.

Do presenters need to register for the conference?

Yes, all presenters are required to register for the conference at the early bird or regular rate. Based on experience from previous years and due to the logistical requirements, we are not offering a one-day or half-day registration option. However, there are reduced rates available for those who are retired or unemployed, library technicians, and students as well as registrants who self-identify as belonging to equity-denied groups; see our posted registration rates. We want to also remind presenters that CHLA/ABSC offers members Annual Conference Grants to support attendance.

I need to cancel my registration. Can I do that?

Cancelled registrations will be reimbursed at 80% until April 26, 2026. In order to meet commitments to the venue, no cancellations are permitted after that date. To cancel your registration, email treasurer@chla-absc.ca. No-shows will not be refunded.

I'm having trouble with the registration system. How do I get help?

For registration issues, please contact treasurer@chla-absc.ca for assistance.

Where can I stay in Québec City?

Booking directly through the conference hotel is important as it allows CHLA/ABSC to meet its contractual obligations, and put on the conference for a reduced cost for attendees.

Is there a discount rate for the Hotel Le Concorde?

Yes, a discount rate will be available when registration opens.

I'm having trouble with the hotel booking system. How can I get help?

For any accommodation-related issues, please contact Jenna at Redstone Agency for assistance.

Is there an airline and train discount code? How do I get from the airport to the hotel?

We are offering discount codes for Air Canada, WestJet and VIA Rail. Information on using these codes and on getting around Québec City is available on our Travel & Accommodation page.

Does the conference have a code of conduct?

Please review the CHLA/ABSC Conference Code of Conduct before attending. We are dedicated to ensuring our conference is inclusive and welcoming for all. Report any potential violations of the Code of Conduct using the Incident Reporting Form.

Does the conference have accessibility guidelines?

We are committed to making our conference accessible to everyone. We encourage all presenters to review our accessibility resources in preparing their materials. Attendees can also learn about the accessibility features of the conference hotel. If you need conference materials in an alternative format or notice any accessibility issues with our website, please contact us.

Does the conference have sustainability guidelines?

Yes! Please review our sustainability page.